Shipping and payments

 

Purchase Orders

The Seller will deliver the Products only after receiving the confirmation of the successful payment of the Total Sum Due by the use. Ownership of the Products will be transferred to you at the time of the delivery, understood as the time of delivery of the Product to the carrier. Any risk of loss or damage to the Product(s) which cannot be attributed to the Seller, will pass onto the user, once the latter or a third party designated by the user other than the courier materially gains possession of the Product(s).

The Service chosen by you will be performed only after payment of the Total Amount Due. The Seller reserves the right not to provide the service if, after submitting your purchase order, it is established that you have not paid all or part of the Total Amount Due.

The purchase contract is terminated subject to non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will be cancelled accordingly.


Payment Methods for Purchases Made through the Website

The payment on the Website can be made by:

  • Payment cards
  • Cash on delivery
  • Wire transfer

The Seller accepts the following credit cards:

  • VISA
  • MasterCard (Cirrus Maestro)
  • PostePay

The credit cards accepted by the Seller are specified in the footer.

The charge will only be made after (i) your payment card details used for payment have been verified and (ii) the issuer of the payment card used by you has issued the debit authorization.

The confidential data of the payment card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the relevant payment institution without passing through the servers used by the Seller. The Seller therefore never has access to and does not store the data of your payment card used to pay for the Products.

The charge of the Total Sum Due will only be made at the time of transmission of the order.

If you choose to pay by cash on delivery, at the time of delivery of the Products you must have cash of the amount indicated in the purchase order (since the courier is not authorized to accept checks or to give money in change): failing that, the purchase contract will be deemed terminated by right pursuant to and for the purposes of Article 1456 of the Italian Civile Code. You will be notified of the termination of the contract and the consequent cancellation of the order. Any refund to be made pursuant to these General Sales Conditions will be made by bank transfer to the bank details provided by you.

If you choose to pay by bank transfer, after placing your order you can make the payment at the bank details indicated on the Website.

In case of payment via bank transfer, the delivery term of the Product(s) will run from the bank transfer receipt date on the part of the Seller, or from the date on which the bank transfer is confirmed as having been ordered in favour of the Seller, whichever comes first.

Unless otherwise agreed, the Services will be provided only after receipt by bank transfer of the Total Amount Due.

The user is required to specify:

  • the reference number of the purchase order
  • the name and surname of the purchaser, if different from that of the holder of the current account used for the payment.

Once the order has been placed, you must pay within 7 working days. Failure to comply will cause the automatic termination of the agreement in the following 12 working days.


Product Delivery

There are no limitations to delivery, except in cases indicated on the Website and/or in the Product Sheet.

The expenses for delivery of the Products, which may vary according to the delivery procedure chosen by the user, and any other possible cost, will be borne by the user, except where otherwise stated in the Product Sheet or in other parts where this is communicated.

The Products will be delivered within 5 days of receipt of the order and, in any case, within thirty days, effective from the day on which the agreement is entered into.

You are kindly asked to verify the conditions of the Product delivered. Without prejudice to the fact that the risk of loss of or damage to the Product, for reasons not attributable to the Seller, is transferred when you, or a third party designated by you and different from the carrier, physically take possession of the Product, the Seller suggests to you to check the number of Products received and that the packaging is intact, undamaged, not wet or otherwise altered, even in the closing materials; also, the Seller suggests to you to indicate on the carrier's transport document, any anomalies, accepting in thi event the package with reservation. In the event that the package shows obvious signs of tampering or alteration, it is advisable to promptly notify the Seller. In any case, the right of withdrawal (if any for the Product) and legal guarantee of conformity apply.